Service Excellence

eCornell is dedicated to maintaining a robust and responsive infrastructure of supportive services to students, enterprise partners, and the Cornell campus community.

The goal to be the best provider of scalable elearning services drives the mission of pursuing excellence. Dedicated cross-functional teams representing every part of eCornell continually optimize processes to integrate best practices and innovations to facilitate the consistent delivery of Ivy League quality learning experiences.

  • eCornell service teams are poised and ready to respond to inquiries and situations for a global community of learners.
  • Real-time messaging online with enrollment counselors and client services assist students to find their unique development paths and curriculum.
  • Customized orientations and tours of the eCornell experience and course demonstrations are available.

eCornell Helpdesk assists with technical questions, scheduling updates, certificate and reaccreditation fulfillment.

Dedicated instructors in every course are a resource for course-specific learning guidance.

Learn More

For more information about our courses or certificate programs, please contact an Enrollment Counselor:

Email - info@ecornell.com

Phone - Toll Free:
1-866-326-7635
M - F 7am - 12am EST
Outside of the USA:
1-607-330-3200
M - F 7am - 12am EST

Yes, send me more information and add me to the eCornell mailing list!

In Canada: 1-866-607-0876
www.ecornell.ca

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"The role play activities really help to put into practice how to handle coaching and counseling situations. I like the way these activites are incorporated into the online course."

Student Testimonial
ILRHR506 Communicating and Coaching and Counseling for Improved Performance