Dr. Cathy A. Enz, is the Lewis G. Schaeneman Jr. Professor of Innovation and Dynamic Management at the School of Hotel Administration at Cornell University. Dr. Enz received her Ph.D. from the Fisher College of Business at Ohio State University. She has been on the faculty at Cornell since 1990, and previously was on the faculty of the Kelley School of Business at Indiana University.
Dr. Enz has published over seventy journal articles, book chapters, and three books in the areas of strategic management and strategic human resources. Her research interests include competitive dynamics, innovation and change management, and human resource investment strategies. Her book, co-authored with three marketing professors, American Lodging Excellence: The Key to Best Practices in the U.S. Lodging Industry was the winner of an excellence award from the American Hotel and Lodging Association. This book represents the findings from a comprehensive study of best practices and features over 140 cases of excellence. She is the author of the recently released textbook, Hospitality Strategic Management: Concepts and Cases, with Dr. Jeffrey Harrison. Her research has been published in a vide variety of academic and hospitality journals such as Administrative Science Quarterly, The Academy of Management Review, The Journal of Service Research, The Journal of Travel Research, and The Cornell Hotel and Restaurant Administration Quarterly. A fourth book scheduled for release, The Cornell Handbook of Applied Hospitality Strategy, will be available in 2006.
Dr. Enz is the recipient of both outstanding teaching and research awards. She teaches a university-wide course in innovation in addition to teaching courses in strategic management. The Hospitality Change Simulation, a learning tool for the introduction of effective change was developed by Dr. Enz and is available as an online education program of e-Cornell. In addition to teaching graduates and undergraduates she presents in numerous executive programs in Europe, Asia, and Central America. Dr. Enz consults extensively in North America and serves on the Board of Directors of two privately owned hotel companies.
Prior to her academic activities Dr. Enz held several industry positions including strategy development analyst in the office of corporate research for a large insurance organization, and operations manager responsible for Midwestern United States customer service and logistics in the dietary food service division of a large U.S. health care corporation.
Courses authored:
Formulating Strategy and Mapping the Competitive Landscape in the Hospitality Industry
Creating Value and Competitive Advantage in the Hospitality Industry
Implementing Strategy and Strategic Control Systems in the Hospitality Industry
Managing Change Initiatives
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