Managing Change Initiatives

Carry out change initiatives that keep your organization productive and competitive in a dynamic environment. Assess your personal ability to facilitate change.

Description

With emerging technologies and expanding global marketplaces, it is imperative that organizations become highly proficient in driving their change agenda. Whether diversifying, downsizing, merging, reorienting business, or developing new management structures, organizations must be able to effectively carry out change initiatives to remain productive and competitive.

In this course, participants learn to assess organizational readiness and their own ability to facilitate change. Working with a comprehensive organizational change scenario, this experiential exercise provides an opportunity for participants to learn by doing and to assess their own effectiveness in facilitating change.

Who Should Take This Course?

This course is fundamental for managers, supervisors, and team leaders in any organization who want to learn how to successfully initiate organizational or departmental change.

Course Format

eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.

This course contains the following module:

• Managing Change
  • Organizational change tactics and their correspondence to different stages of readiness or willingness to accept change
  • Stages of adoption of innovation: awareness, appraisal/trial, and adoption
  • Different reactions to organizational change and innovation on the part of innovators, early adopters, early majority, late majority, and resistors
  • Recognizing that creating change is part skill, part art, and part luck
  • Cultural aspects of organizations and their impact on change efforts
  • Frustrations managers experience in implementing change initiatives

Benefits to the Learner

After completing this course, participants will be able to:

• Evaluate an organization's level of readiness and willingness to change and use techniques to bring it to an acceptable level
• Identify and minimize a manager's frustrations in implementing change initiatives
• Develop and implement an effective methodology for carrying out a successful change initiative

Authoring Faculty

Cathy A. Enz, Ph.D., Professor

Sponsoring School

Cornell University's School of Hotel Administration

Total Learning Time

Approximately five to six hours over a period of two weeks.

Certificate Information

This course can be applied toward the following certificates:

• Leading Management Teams
• Strategic Hospitality Management

ACE CREDIT Recommendation

This course contributes to an eCornell Certificate Program that has been recommended for college credit by the American Council on Education's College Credit Recommendation Service (CREDIT). Please refer to the Certificate information page for additional details.

HRCI Recertification

This course been approved for six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.