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ME: Managing Productivity

Certificate ID: HRC07
Diagnose, assess, and resolve difficult situations effectively. Address conflict efficiently by improving communication skills that enhance employee morale and productivity while reducing debilitating stress.PLEASE NOTE: This certificate program will not be available after SEPTEMBER 16, 2009. All required courses must be completed by December 31, 2009.

Description

The most successful managers are those who can juggle often competing priorities, manage their time effectively, motivate their direct reports to peak performance, and diffuse difficult situations quickly and effectively to maintain a healthy and productive organizational environment. To help them do so, eCornell has partnered with Cornell University to create the Management Essentials: Managing Productivity Certificate.

The six-course series is designed to help participants diagnose, assess, and resolve difficult situations quickly and effectively. By improving their interpersonal communication skills, participants can address conflict more efficiently in a way that enhances employee morale and elevates productivity. Participants also learn to gain control of their own busy work schedules, increasing their personal productivity while reducing debilitating stress.

Who Should Take This Certificate?

The Management Essentials: Managing Productivity Certificate is designed for entry- to mid-level supervisors and managers seeking a deeper understanding of the issues and challenges of managing and increasing the productivity of direct reports and proven strategies for improving the productivity of your team.

Enrollment

Price: $error
To register, click 'Add to Cart' at right, or contact an Enrollment Counselor at info@ecornell.com or 1-866-eCornell (+1-607-330-3200 from outside the United States).

Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.

Courses in this Certificate

• Overcoming Barriers to Successful Management
  • Successful organizations use the creative energy of their employees in seeking solutions to organizational problems. They realize that those individuals involved in the actual work are in the best position to define systemic and process weaknesses and identify opportunities for improvement.

    In this course, participants learn to increase productivity, creativity, and efficiency by involving their employees in a continuous improvement process that encourages improved communication and collaboration. Participants will also explore personal paradigms or patterns of thought and behavior that prevent them from achieving positive change and success.

    Course Description
• Leading People to Higher Performance
  • An improperly motivated workforce always results in a less efficient, less productive, and less profitable organization. The goals of individuals must be aligned with the goals of the organization in order to thrive.

    In this course, participants will examine leadership styles that are exhibited by highly successful managers. They will explore techniques for aligning individual employee motivators with an organization's goals and interests. Participants will also learn how to create a motivated, team-oriented, and productive workforce and how to appropriately and positively confront problems and resolve conflict.

    Course Description
• The Power of Managing Your Time and Personal Priorities
  • The ability to manage time and prioritize one’s work is an essential skill that professional managers must master in order to be successful. Today, most jobs require managing multiple priorities while simultaneously looking for ways to improve performance. In addition, professionals need to balance careers with personal priorities. In this course, participants learn a series of invaluable techniques for managing time, setting priorities, changing mental patterns to enhance productivity, and focusing on personal values and life goals.
    Course Description
• Managing People Issues to Stay Focused on Priorities
  • Successful leaders and managers are dependent on their abilities to deal with and manage the interruptions, conflicts, and stress that are inherent in managing others. In this course, participants will learn about a number of resources and practical techniques for maintaining good working relationships and working with others efficiently and harmoniously. They will also learn the tools and techniques that are instrumental for effective communication and conflict resolution and how to deal with potentially unproductive situations and co-workers.
    Course Description
• The Impact of Personality Styles on Communication
  • Interpersonal communication is one of the most challenging and important aspects of a successful career. It is essential for leaders and managers to understand the basics of communications, their own communication styles, the critical role of emotional intelligence, and the impact of all of this on their co-workers and their organization. In this course, participants will learn why good interpersonal communication skills are so important, how personality styles affect personal communication styles, and how this understanding can improve one’s ability to work with and manage employees.
    Course Description
• Managing Communication Challenges
  • Interpersonal communication is often one of the most challenging aspects of a career. To communicate successfully, professionals need to find a balanced approach to dealing with difficult people or conversations. One must be assertive enough to avoid being taken advantage of, but not so aggressive that he or she alienates or upsets co-workers. In this course, participants will learn how to be assertive and professional when dealing with challenging conversations and people. They will also learn how to analyze and make use of criticism to improve their skills and abilities.
    Course Description

Accreditation

Students who successfully complete all 6 courses in this series receive a Management Essentials: Managing Productivity Certificate from Cornell University.

Cornell's School of Industrial and Labor Relations (ILR) will give .6 Continuing Education Units (CEUs) to each student who successfully completes each course. Students can apply to the ILR school for the CEU units after they have successfully completed the courses.

ACE CREDIT Recommendation

The American Council on Education recommends this Certificate Program for up to 3 semester hours in Management in the upper division baccalaureate degree category.

HRCI Recertification

Most of the courses in this certificate series have each been approved for six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. See individual course descriptions for more information. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.

Technical Requirements

With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.

 
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