The hospitality business has more moving parts that most people know. A Master Certificate in Hospitality Management provides the essential skills you need to put the pieces together so your organization can run like a well-oiled machine. Develop the technical expertise and broad, strategic focus needed to become a top-level hospitality manager.
This master certificate consists of 16 or 17 two-week courses, including 14 core and 2-3 elective courses. The core of the program covers the people management dimension of hospitality management: team building, team performance, revenue management, marketing and foodservice. You can then choose from 4 elective focus areas: Foodservice Management, Restaurant Revenue Management, Hotel Revenue Management, or Hospitality Marketing for a more thorough examination of each.
Whether you aspire to management, have recently been promoted, or are currently in a management position, this certificate program positions you to make a bigger impact in your organization and your career. You can complete all of the courses in this program and earn your certificate in as little as 9 months, spending about five to seven hours per course.
The courses in this certificate will equip you to:
- Define and differentiate between leadership and management
- Create a plan for overcoming new leadership challenges and forming a high-functioning team
- Identify the proper online sources of financial information for research purposes
- Understand the structure of the three principal financial statements
- Understand the fundamental aspects of modern marketing and the relationship between customer value and marketing
- Design and execute your own pricing strategy for a particular product or service
- Develop the fundamentals and practical skills involved in planning, opening, and managing an operation
- Assess a restaurant’s revenue capability and how to maximize its profitability
- Adopt a strategy that is focused on revenue per available room (RevPAR)
- Build booking curves; account for “pick-up”; segment demand by market, group, and channel; and calculate error and account for its impact.
Who should enroll in this certificate?
- Hospitality managers working in hotels and corporate offices
- Hospitality professionals who aspire to management positions