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Legal and Unbiased Interviewing and Selection

Course ID: ILRMD502
Conduct effective interviews and select the best-qualified candidates. Create a positive, legal, unbiased interviewing environment.

Description

In a competitive global economy it is essential for all organizations to conduct job interviews that result in the selection of the most capable and competent candidates available. Effective and efficient interviewing requires advanced preparation and a structured approach. In addition to carefully constructing job-related questions, interviewers must ensure compliance with applicable laws and must also make certain that their assessments and recommendations remain unbiased.

In this interactive, skill-based course, participants will learn how to prepare for job interviews, create a positive interviewing environment, conduct legal and unbiased interviews, and identify the best-qualified candidate for the position.

Who Should Take This Course?

This course is indispensable for human resource and recruiting specialists, department heads, and managers working at all levels of the organization who are involved in the hiring process.

Enrollment

To register, contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).

Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.

Next 3 Course available dates are:

April 28, 2010
June 23, 2010
August 18, 2010

Click 'Add to Cart' to see available dates beyond August 18, 2010.

Course Format

eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content. This course contains the following modules:

Legal and Unbiased Interviewing

Problematic and inappropriate questions, statements, and behaviors, and the specific law(s) to which they relate
Additional resources for questions about specific employment laws
Avoiding legal problems prior to and during the interview and selection process
Societal, organizational, and individual biases and how they can affect the assessment of candidates

Interviewing and Selecting Candidates

Effective questioning techniques to use when interviewing
Effective note-taking techniques
Selecting effective questions that are consistent with the Results-based Selection Requirements (RSR) form
The role of the resume in the interview process
Creating an interview environment that is conducive to the exchange of information
Watching for verbal and nonverbal cues
When and how to ask probing follow-up questions during the interview
Effective ways to close interviews, and strategies for dealing with challenges that candidates may present at the end of the interview
Warning signs during the interview/selection process
The role and importance of checking references
Communicating with candidates to whom offers of employment are, and are not, extended

Benefits to the Learner

After completing this course, participants will be able to:

Ensure compliance with applicable employment laws
Identify problematic and inappropriate questions, statements, and behaviors that can occur in an interview
Proactively avoid legal problems throughout the interview process
Avoid bias and stereotypes in order to accurately assess a candidate
Develop and carry out highly effective, efficient, unbiased interviews using a Results-based Selection Requirements (RSR) process
Objectively compare candidates and select the best-qualified candidates for their organization

Authoring Faculty

Cathy Lee Gibson, Cornell/ILR Extension Faculty, Associate Director, Human Resource series

Anthony Panos, Cornell/ILR Extension Faculty, Statewide Director, Management series

Sponsoring School

Cornell University's School of Industrial and Labor Relations

Total Learning Time

Approximately 5-6 hours over a period of two weeks.

Certificate Information

This course can be applied toward the following certificates:

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ACE CREDIT Recommendation

This course contributes to an eCornell Certificate Program that has been recommended for college credit by the American Council on Education's College Credit Recommendation Service (CREDIT). Please refer to the Certificate information page for additional details.

HRCI Recertification

This course been approved for six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.

Project Management Institute Professional Development Units

This course qualifies for 5.75 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.

Technical Requirements

With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.