Assessing, Designing, and Implementing Performance Management Systems

Drive productivity and growth through performance management. Learn how to develop, implement, and assess a performance appraisal system.

Description

Learning how to drive productivity and growth in your organization through effective performance management and appraisals is one of the most challenging responsibilities for HR professionals.

This course explores the elements, purposes, and types of performance appraisal systems. Through an interactive case study, the course covers the assessment and implementation of a performance appraisal system.

Who Should Take This Course?

HR managers responsible for implementing or maintaining performance management and/or appraisal systems within their organizations.
Non-HR business professionals desiring a fast-track introduction to the business human resources function.
Line managers wishing to improve their knowledge and skills in managing subordinates.

Course Format

eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content. This course contains the following modules:

• Assessment
• The elements of a performance management system
• The roles and responsibilities of managing a performance management system
• Comparing and selecting performance appraisal instruments
• Design and Implementation
• The stakeholders in the design and implementation of a performance management system
• Other factors within the organization that inform the design of a performance management system
• The performance management system design process
• Overcoming resistance to changes in the performance management system
• Relationships between performance management and other key HR systems, such as compensation, job descriptions, training and development, etc.

Benefits to the Learner

After completing this course, participants will be able to:

• Identify the elements and describe the purposes of a performance management system
• Identify different types of performance appraisals, and be able to make assessments regarding the advantages and disadvantages of each as they relate to the mission and goals of an organization
• Outline the process of designing and implementing a performance management system

Authoring Faculty

Cathy Lee Gibson, Cornell/ILR Extension Faculty, Associate Director, Management Studies

Ronald M. Katz, Adjunct Faculty

Sponsoring School

Cornell University's School of Industrial and Labor Relations

Total Learning Time

Approximately 5-6 hours over a period of two weeks.

Certificate Information

This course can be applied toward the following certificates:

• HR: Performance Management
• Human Resources Studies

HRCI Recertification

This course been approved for six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.