Legal and Unbiased Interviewing and Selection

Conduct effective interviews and select the best-qualified candidates. Create a positive, legal, unbiased interviewing environment.

Description

In a competitive global economy it is essential for all organizations to conduct job interviews that result in the selection of the most capable and competent candidates available. Effective and efficient interviewing requires advanced preparation and a structured approach. In addition to carefully constructing job-related questions, interviewers must ensure compliance with applicable laws and must also make certain that their assessments and recommendations remain unbiased.

In this interactive, skill-based course, participants will learn how to prepare for job interviews, create a positive interviewing environment, conduct legal and unbiased interviews, and identify the best-qualified candidate for the position.

Who Should Take This Course?

This course is indispensable for human resource and recruiting specialists, department heads, and managers working at all levels of the organization who are involved in the hiring process.

Course Format

eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content. This course contains the following modules:

• Legal and Unbiased Interviewing
• Problematic and inappropriate questions, statements, and behaviors, and the specific law(s) to which they relate
• Additional resources for questions about specific employment laws
• Avoiding legal problems prior to and during the interview and selection process
• Societal, organizational, and individual biases and how they can affect the assessment of candidates
• Interviewing and Selecting Candidates
• Effective questioning techniques to use when interviewing
• Effective note-taking techniques
• Selecting effective questions that are consistent with the Results-based Selection Requirements (RSR) form
• The role of the resume in the interview process
• Creating an interview environment that is conducive to the exchange of information
• Watching for verbal and nonverbal cues
• When and how to ask probing follow-up questions during the interview
• Effective ways to close interviews, and strategies for dealing with challenges that candidates may present at the end of the interview
• Warning signs during the interview/selection process
• The role and importance of checking references
• Communicating with candidates to whom offers of employment are, and are not, extended

Benefits to the Learner

After completing this course, participants will be able to:

• Ensure compliance with applicable employment laws
• Identify problematic and inappropriate questions, statements, and behaviors that can occur in an interview
• Proactively avoid legal problems throughout the interview process
• Avoid bias and stereotypes in order to accurately assess a candidate
• Develop and carry out highly effective, efficient, unbiased interviews using a Results-based Selection Requirements (RSR) process
• Objectively compare candidates and select the best-qualified candidates for their organization

Authoring Faculty

Cathy Lee Gibson, Cornell/ILR Extension Faculty, Associate Director, Human Resource series

Anthony Panos, Cornell/ILR Extension Faculty, Statewide Director, Management series

Sponsoring School

Cornell University's School of Industrial and Labor Relations

Total Learning Time

Approximately 5-6 hours over a period of two weeks.

Certificate Information

This course can be applied toward the following certificates:

• HR: Selection and Staffing
• ME: Interviewing and Selection
• Supervisory Skills

HRCI Recertification

This course been approved for six (6) recertification credit hours toward PHR, SPHR, and GPHR recertification through the Human Resource Certification Institute. Please contact the Human Resource Certificate Institute (HRCI) for further information about certification or recertification.

This course qualifies for 5.75 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.

Project Management Institute Professional Development Units