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eCornell takes pride in the level of help and support we offer our students and corporate partners. Please use these pages for any questions you may have about our courses or the eCornell student experience.

Frequently Asked Questions
Our FAQs answer many of your questions about student services and enrollment, how to access our courses, technical issues, and corporate considerations.

Technology Requirements
Learn about the hardware and software requirements we recommend for eCornell courses. Find links to download and install any plug-ins you may need.

Support Request Form
Our quick and easy support request form is the best way to reach us on evenings and weekends. Our regular business hours are 9am-6pm Eastern Time, Monday through Friday.



	To reach the Help Desk directly, call us at: 1-800-801-0287 M - F 9am - 6pm ET From outside the United States, please call +1-607-330-3200 Or send us email at: helpdesk@ecornell.com.



	"You have as good a customer service program as I have encountered in any industry. [Your team] is absolutely outstanding and a pleasure to work with." - a student in "Fundamentals of Compensation"