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Managing People More Effectively

Course ID: SHA01
Manage time effectively and implement strategies that increase productivity. Diagnose stress in yourself and other employees, and transform priorities into concrete, measurable goal statements.

Description

Do you manage time well? Do time-robbers inhibit your productivity? How can you prioritize tasks? Delegate more effectively? How do you reduce your personal stress and that of your employees? This program helps you manage time and stress and implement strategies to increase productivity. You'll learn how to analyze your work habits and activities. How to gain control over time-management situations. How to reduce your personal stress, and how to counsel "stressed-out" employees.

This program teaches you how to set priorities and take control of events, so events don't control you. You'll learn how to transform your priorities into concrete and measurable goal statements. You'll learn how to distinguish between urgent and important crises. How to diagnose stress in employees and how to offer employees effective counseling.

Who Should Take This Course?

Hospitality professionals who lead or manage teams of people and seek to enhance productivity and effectiveness for themselves and their employees; anyone wishing to enhance their skills in time and stress management.

Certificate Information

This course can be applied toward the following certificates:

Course Format

All eCornell courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades any course projects, and is available to answer specific questions about the course content.

This course contains the following modules:

Strategies for solving time-management problems
Identifying and managing personal stress
Signs and symptoms of employee problems
Appropriate and effective counseling strategies

Benefits to the Learner

After completing this course, participants will be able to:

Implement effective strategies to solve time management problems that you control
Implement effective strategies to solve time management problems with others
Diagnose stress-related symptoms
Implement strategies to treat stress-related symptoms
Identify the signs and symptoms of employee problems that require counseling
Implement appropriate and effective counseling strategies
Identify the point at which it is time to refer the employee to professional help

Authoring Faculty

Florence Berger, Ph.D., Professor Emeritus

Judi Brownell, Ph.D., Professor

Sponsoring School

Cornell University's School of Hotel Administration

Total Learning Time

Approximately twelve to fifteen hours over a period of four weeks.

Enrollment

Price: $1145.00

Add to Cart

To register, click 'Add to Cart' at right, or contact an Enrollment Counselor at info@ecornell.com or 1-866-eCornell (+1-607-330-3200 from outside the United States).

Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.

Next 3 Course available dates are:

December 9, 2009
January 6, 2010
February 3, 2010

Click 'Add to Cart' to see available dates beyond February 3, 2010.

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ACE CREDIT Recommendation

This course contributes to an eCornell Certificate Program that has been recommended for college credit by the American Council on Education's College Credit Recommendation Service (CREDIT). Please refer to the Certificate information page for additional details.

Technical Requirements

With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.