Employee Engagement
Course ID: ILRHR556Improve the performance of your workforce. Use employee engagement as a strategic tool.
Description
Employee engagement can be broadly defined as employees consistently acting in the best interests of the organization. Linked to critical outcomes including absenteeism, turnover, customer satisfaction, operational performance, and financial performance, employee engagement is a vital driver of an organization’s bottom-line performance.
This course focuses not only on why employee engagement is important and valuable, but also on how to foster and measure employee engagement and link it to key organizational metrics and outcomes. It examines the business case to pursue employee engagement as a strategic initiative and evolve beyond the transactional approach of traditional employee relations to a strategic approach focusing on relationship-oriented and emotional measurements of employee commitment. It also develops the competencies necessary to build employee engagement in your organization, the risks involved, and the implications for the HR professional in adopting this approach. This course is based on the research of Cornell ILR School Professors Patrick M. Wright, Director of the Center for Advanced Human Resource Studies, and Christopher J. Collins, Director of Executive Education.
Who Should Take This Course?
This course is designed for manager-, director-, and executive-level HR professionals who are charged with improving HR's ability to contribute to organizational strategy and success. It is also appropriate for HR professionals seeking the strategic skills required for advancement to management and leadership positions.
Certificate Information
This course can be applied toward the following certificates:Course Format
All eCornell courses are delivered online and are self-paced. An eCornell instructor leads the online discussions, grades any course projects, and is available to answer specific questions about the course content.
This course contains the following modules:
- The Value of Engagement
- The Meaning of Engagement
- Measures of Engagement
- Engagement and the Bottom Line
- Creating Engagement
- How to Build Engagement
- The Risks Involved
- Implications for HR
Benefits to the Learner
Participants who complete this course will be able to:
- Define and measure the value of employee engagement
- Link employee engagement to organizational success
- Build a plan to create employee engagement at your organization
- Manage the risks associated with executing an employee engagement strategy
Authoring Faculty
Christopher J. Collins, Ph.D., Associate Professor and Director of Executive Education
Patrick M. Wright, Ph.D., Professor and Director, Center for Advanced Human Resources Studies
Sponsoring School
Cornell University's School of Industrial and Labor RelationsTotal Learning Time
Approximately five to six hours over a period of two weeks.Enrollment
Price: $625.00To register, click 'Add to Cart' at right, or contact an Enrollment Counselor at info@ecornell.com or 1-866-eCornell (+1-607-330-3200 from outside the United States).
Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
January 6, 2010
February 3, 2010
Click 'Add to Cart' to see available dates beyond February 3, 2010.
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Students who purchased this course also purchased:- Aligning HR Strategy with Organizational Strategy
- Measuring HR's Impact
- Diversity and Inclusion for Bottom-line Performance
HRCI Recertification
Technical Requirements
With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.
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