Understanding Team Dynamics
Course ID: HAME504Organize individuals into highly effective, productive, dynamic teams. Create positive results and maintain competitive advantages through strong team performance.
Description
If organizations are to remain productive and maintain a competitive advantage in this fast-paced, constantly changing, global economy, it is essential that they understand how to create and utilize effective work teams at all levels of the organization. When well managed, teams improve productivity, innovation, and the likelihood of success. Ineffective teams lead to frustration and the loss of time and productivity.
In this course, participants will explore the dimensions and inherent benefits of a well-organized, synchronized team and how to develop a systematic and concrete approach to organizing individuals into a highly effective, productive, and cohesive work force.
Who Should Take This Course?
This course is critical for all levels of managers, supervisors, and team leaders who need to organize their employees into productive, innovative teams.Certificate Information
This course can be applied toward the following certificates:Course Format
eCornell takes a problem-based approach to learning, and builds each course around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- Teams and Team Goals
- Benefits of working in teams over working independently
- Establishing clear team goals
- Characteristics of effective goals
- Participatory goal setting
- Team Member Behavior, Norms, and Group Interaction
- Task functions and relationship functions
- Behaviors that encourage or harm member relations
- Developing healthy, productive group norms
- Strategies to deal with social loafing
- Factors affecting cohesion/cohesiveness
- Bales Interaction Analysis
- Five basic group structures and how they influence communication flow
- Characteristics of a well-functioning team
- The role of the participant observer
Benefits to the Learner
After completing this course, you will be able to:
- Explain the principles of group dynamics and development
- Describe the dimensions of team member behavior
- Assess how effectively a team functions
Authoring Faculty
Florence Berger, Ph.D., Professor Emeritus
Judi Brownell, Ph.D., Professor
Sponsoring School
Cornell University's School of Hotel AdministrationTotal Learning Time
Approximately five to six hours over a period of two weeks.Enrollment
Price: $699.00(This price is good as of 09/02/2010.)
To register, click 'Enroll Now' at right, or contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).
Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
October 6, 2010
November 3, 2010
Click 'Enroll Now' to see available dates beyond November 3, 2010.
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Students who purchased this course also purchased:- The Impact of Personality Styles on Communication
- Overcoming Barriers to Successful Management
- Managing Communication Challenges
HRCI Recertification
Technical Requirements
With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.
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