Ensuring the Success of Product and Service Design
Course ID: CESYS505Identify and eliminate risk factors in your design, preventing wasted development budgets, as well as future sales difficulties, product recalls, and bad press.
Description
Risk management has been long been a blind spot for global business. Before taking a product or service from concept into production, you must perform due diligence to determine whether the design addresses your requirements, hits your performance targets, and can be properly tested.
In system design, risk will be present, and it is vitally important to learn how to identify, quantify, and manage it. This course, authored by Professor Peter Jackson of Cornell’s Systems Engineering Program, will teach you how to run a Failure Modes and Effects Analysis (FMEA) in order to quantify and manage risk; the course will also provide real-life examples to illustrate the practical dimensions of risk management and communicate what’s at stake if shortcuts are taken.
There are opportunities to take corrective action when flaws are discovered in the design concept and processes. This course covers how to problem-solve in order to reduce the severity of negative outcomes, and how to deploy the FMEA process to prioritize corrective actions. Students will fill out real-life worksheets and participate in informative exercises that teach occurrence likelihood rating, severity rating, risk priority numbers (RPS), and other valuable concepts. Also, models introduced in previous courses will be used, allowing learners to gain a deeper understanding of applied risk management. By the end of the course, all participants will understand the steps necessary to identify, quantify, and mitigate risk.
Who Should Take This Course?
This course is indispensable for individuals involved with the design, development, and production of products, and service implementations. This includes engineers, project managers, marketing and product line managers, design managers and others who come into contact with system design processes. It is also appropriate for hands-on executives whose companies rely on maintaining a competitive advantage with their products and/or services.Certificate Information
This course can be applied toward the following certificate:Course Format
eCornell takes a problem-based approach to learning, and our courses are built around realistic case studies and scenarios. All courses are self-paced, and are facilitated by an eCornell instructor, who leads the online discussions and is available to answer any questions about the course content.
This course contains the following modules:
- Validate and Verify Requirements
- Where We Are in the Process
- Conduct Design Reviews
- Develop a Test Plan
- Manage Risks
- Risk and the Design Process
- Identify Risks
- Quanitify Risks
- Mitigate Risks
Benefits to the Learner
Learners who complete this course will be able to:
- Use design reviews to validate requirements
- Use test plans to verify requirements
- Use a formal risk management technique to complete an analysis of potential design failures and implement corrective actions
Authoring Faculty
Peter L. Jackson Ph.D., Professor, DirectorSponsoring School
Cornell University’s College of EngineeringTotal Learning Time
6 hours over a period of two weeks.Enrollment
Price: $625.00To register, click 'Add to Cart' at right, or contact an Enrollment Counselor at info@ecornell.com or 1-866-326-7635 (+1-607-330-3200 from outside the United States).
Certificate programs are eligible for eCornell Payment Plans. Discounts are available for military personnel, veterans, and Cornell University Alumni. eCornell programs are not eligible for financial aid or federal Pell Grants. Contact an enrollment counselor for more information.
June 16, 2010
July 28, 2010
Click 'Add to Cart' to see available dates beyond July 28, 2010.
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Students who purchased this course also purchased:- Thinking Through the Structure of System Design
- Executing and Improving System Design
- Exploring the Design Space and Optimizing the Design
Project Management Institute Professional Development Units

This course qualifies for 6.00 Professional Development Units (PDUs) from the Project Management Institute (PMI) for Professional Project Managers (PMPs) seeking ongoing education and professional development for continuing certification. eCornell is a Global Registered Education Provider of PMI. PDUs are designated as Category 3.
Technical Requirements
With all eCornell courses, access is easy. Participants only need a computer and an Internet connection. To view specific technology requirements, visit our Technology Requirements page.
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