Needs Analysis
eCornell partners with organizations to conduct a needs analysis that builds the value chain connecting an organization's strategic business objectives to individual performance metrics. The result is the design of a comprehensive learning or training intervention that contributes in identifiable and measurable ways to the organization's ability to achieve its strategic business objectives.
Six-Step Process Overview
eCornell's needs analysis comprises six steps:
1. Identify strategic business objectives
2. Identify business and performance metrics that measure success in achieving strategic business objectives
3. Identify knowledge and skills required to drive business and performance metrics
4. Translate knowledge & skills into competencies and learning outcomes
5. Design learning/training interventions to address competencies and learning outcomes
6. Document process and outcomes in written report/deliverable
Timeframe
Depending on the scope of the initiative and the degree of pre-work already accomplished by an organization, eCornell requires up to five days to accomplish the needs analysis:
- Up to two days to accomplish steps 1-4 (fact-finding, investigation, and identification of learning outcomes)
- Up to two days to accomplish step 5 (building the curriculum and designing the learning solution)
- Up to one day to complete the final deliverable
Required Resources
eCornell's needs analysis is conducted by a qualified eCornell learning specialist working on site with the following client resources:
- CLO or executive-level training manager to identify the organization's strategic business objectives
- Managers/directors of the relevant departments and/or business units to identify business and performance metrics
- Line managers/end users to identify gaps in employee knowledge and skills the learning solution is designed to address
