Healthcare Leadership

CERTIFICATE ID: SLNC02B | SLNC02A

Certificate Overview

Choose from 2 electives, outlined below
  • 5 month duration
  • 10 two-week courses
  • 5-7 hours per course
Enroll Now
$6,000 or $650/month

Healthcare administrators, physicians and medical professionals tend to focus their efforts on managing and providing care for people, often leaving little time for the development of leadership skills and strategic thinking. This certificate prepares you for a high-level management role and elevates your potential for leadership at your organization.

This certificate consists of 10 two-week courses: 7 core and 3 elective courses. Gain valuable hands-on experience developing core leadership competencies central to the healthcare industry. Learn to identify areas for improvement or potential for growth in your organization and design strategic plans to set and meet goals. Choose from 2 electives: Change Leadership or Facilities Design.

You can complete all 10 courses in this program and earn your certificate in as little as 5 months, spending 5-7 hours per course.

  • Describe key areas in need of improvement in the U.S. healthcare system and the specific types of changes needed
  • Create a strategic vision for your organization
  • Identify areas for improvement and potential growth
  • Involve stakeholders in all areas of the strategic plan
  • Monitor progress and refine the strategic plan based on results
  • Diagnose the external factors that are driving change and the strategic orientation of your firm
  • Develop a change vision
  • Build an approach for identifying and influencing key stakeholders
  • Devise an approach for overcoming resistance
  • Examine the critical characteristics of effective coaching
  • Implement best practices for proactive listening
  • Examine your own organization through the lens of innovation
  • Identify recommended best practices for fostering innovation
  • Hospital and healthcare facility administrators, VP level and C-suite executives, chiefs of staff, hospital board members, chief nursing officers, department directors and other healthcare professionals with supervisory, management or executive-level responsibilities.
  • Clinicians, medical personnel and staff who are transitioning upward into administrative, management, director or executive leadership roles.
Enroll Now
$6,000 or $650/month

Available Electives

These elective courses will help you guide your company through change to success. They will provide you with critical skills, including the ins and outs of negotiation and how to effectively implement change. Discover how to become a powerful decision maker and ways to help reach the goals within your organization.

Cornell University Certificate:
Students who successfully complete all ten courses in this certificate program receive a Healthcare Leadership from Cornell University’s College of Human Ecology and ILR School. This elective offers Professional Development Units (PDUs) from the Project Management Institute (PMI) and recertification credits from the HR Certification Institute (HRCI). See below for details.
Project Management Institute Professional Development Units:
When you successfully complete this certificate program with the Change Leadership elective, you will receive 24 Professional Development Units (PDUs) from Project Management Institute (PMI).
HRCI Recertification:
Completion of this certificate program with the Change Leadership elective also qualifies you for 36 recertification credits from the HR Certification Institute (HRCI).

These elective courses teach aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting, including working from a budget to estimate potential sizing of facilities, estimating costs, and recognizing key features of architectural and engineering drawings. You’ll learn how the facility affects quality of care and the experience of patients and caregiving staff.

Cornell University Certificate:
Students who successfully complete all ten courses in this certificate program receive a Healthcare Leadership from Cornell University’s College of Human Ecology. This elective offers Professional Development Units (PDUs) from the Project Management Institute (PMI) and recertification credits from the HR Certification Institute (HRCI). See below for details.
Project Management Institute Professional Development Units:
When you successfully complete this certificate program with the Facilities Design elective, you will receive 18 Professional Development Units (PDUs) from the Project Management Institute (PMI).
HRCI Recertification:
Completion of this certificate program with the Facilities Design elective qualifies you for 24 general recertification credit hours from the HR Certification Institute (HRCI).

Certificate Courses

To be competitive, reduce risk and meet patients' needs, hospitals and healthcare organizations must transform the way they deliver services and manage change. Identifying areas at risk and in need of improvement is the first step toward making healthcare organizations operate more efficiently and safely.

Course Description

This course,the first in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation, outlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.

Strategic planning in healthcare requires a shift in perspective; the service provider must make decisions and strategize like a modern businessperson. Learn to evaluate the overall health of the organization and implement long-term plans for sustainability and success.

Course Description

Healthcare professionals often approach management like a service provider might approach a patient: identify a symptom or problem, make a diagnosis or analysis, and recommend a treatment plan. This is suitable for short-term initiatives and projects but not for executing long-term strategies for sustainability or growth.

This course introduces students to strategic planning for healthcare organizations, encouraging modern business approaches. Participants learn to gauge their organization's readiness; how to develop strategies that align with their organization's core values; and how to involve both internal and external stakeholders in the planning process.

Participants will also learn how to collect and analyze data to identify areas in need of improvement. Strategic planning training is highly valued and essential at all levels of healthcare administration.

Learn how to design and implement a strategic plan that best reflects organizational goals. Periodic assessment and revision are usually necessary and generally smart business.

Course Description

Strategic plans should align with an organization's overall mission and vision. They also require assessment and revision from time to time to ensure that they embody core values and meet projected goals. Building or revising a strategic plan requires the ability to manage debate and collaboration among peers, who often have conflicting agendas.

Learn how to gain the buy-in of important stakeholders and decision makers; explore how internal and external environments affect strategic plans; and develop the skills to evaluate and refine them based on changes to these environments. This course shows how to conduct a group retreat where a team can set organizational goals and construct a plan for achieving them.

Course Description

If you’re in charge of developing and leading strategic organizational change, there are certain tools and concepts you must be familiar with. In this course, the emphasis is on cultivating your ability to assess the need for change. By determining why your organization or team needs change, you’ll be able to better answer questions like: what should you change and how should the change be handled? You will explore the political and complex process of introducing change, which includes motivating others, dealing with resistance and the emotional elements of change, and finally, extending change over time and sustaining it. The course is designed to give you practice so you can initiate and carry out a change effort.

 

Managing employees isn’t enough anymore. For your company to succeed, you must build relationships through coaching. Get the skills needed to be an effective coach and learn what—and what not—to do to move your organization forward.

Course Description

Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University’s Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.

 

Being able to make a timely, well­-reasoned decision is a critical skill every leader must possess. Learn how to hone this skill through a proven methodology from Cornell University.

Course Description

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you’ll do so in a way that creates the optimal conditions for success.

Innovation is all the rage—but do you know what it really means for your organization? Find out what innovation is and how to apply the concept to your team for successful implementation of cutting-edge ideas.

Course Description

One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean?

In simple terms, innovation is the practical application of creative ideas to drive organizational results; innovation results in something useful that benefits the organization. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., clears away common misconceptions about the mystery surrounding this popular buzzword and identifies how individuals can harness creative energy to drive innovative results. Students will identify strategies for encouraging divergent thinking and examine methods of fostering a culture of innovation.

Being able to effectively negotiate is a critical skill that can be used in all aspects of your life—not just in the business world. Learn the ins and outs of negotiation, including how and when to negotiate.

Course Description

Being able to negotiate is a practical, everyday skill that is critical for anyone working within an organization.The good news is it’s a skill you can practice and master. Negotiation skills are ones you can use in any context and, once you master the behaviors of effective negotiation, you will use all the time. In this course, developed by Cornell University's Professor Samuel Bacharach, Ph.D., you will develop an awareness that every conversation is a negotiation, and you will identify the critical components of effective negotiation.

 

Learn how to effectively manage change in your organization by knowing when change is needed, working on getting the change accepted organizationally and implementing change in the best way possible.

Course Description

All leadership is change leadership. Good leadership isn’t about stagnation; it’s about moving ahead. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., explores the fundamental, practical skills that effective leaders have mastered.

Effective change leaders do three things; they anticipate where things are moving, they facilitate the implementation of change, and they sustain momentum by taking charge and moving things ahead. Great change leaders know how to be both proactive and reactive, as Professor Bacharach explains. Students in this course will examine their own leadership styles and practice skills that will help them translate ideas into organizational results, find ways to overcome organizational inertia, and examine strategies for overcoming individual resistance to change.

 

In many cases, those in power are the ones who get the final say in organizational decision making. Analyze where you fit in the power hierarchy and how to increase your power to get things done within your organization.

Course Description

Leaders at every level need to be able to execute on their ideas. In virtually every case, this means that leaders need to be able to persuade others to join in this execution. In order to do so, understanding how to create and utilize power in an organization is critical.

In this course, developed by Professor Glen Dowell, Ph.D., of Cornell University’s Johnson Graduate School of Management, students will focus on their personal relationship with power as well as how power works in their organization and social network.

Certificate Courses

To be competitive, reduce risk and meet patients' needs, hospitals and healthcare organizations must transform the way they deliver services and manage change. Identifying areas at risk and in need of improvement is the first step toward making healthcare organizations operate more efficiently and safely.

Course Description

This course,the first in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation, outlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.

Strategic planning in healthcare requires a shift in perspective; the service provider must make decisions and strategize like a modern businessperson. Learn to evaluate the overall health of the organization and implement long-term plans for sustainability and success.

Course Description

Healthcare professionals often approach management like a service provider might approach a patient: identify a symptom or problem, make a diagnosis or analysis, and recommend a treatment plan. This is suitable for short-term initiatives and projects but not for executing long-term strategies for sustainability or growth.

This course introduces students to strategic planning for healthcare organizations, encouraging modern business approaches. Participants learn to gauge their organization's readiness; how to develop strategies that align with their organization's core values; and how to involve both internal and external stakeholders in the planning process.

Participants will also learn how to collect and analyze data to identify areas in need of improvement. Strategic planning training is highly valued and essential at all levels of healthcare administration.

Learn how to design and implement a strategic plan that best reflects organizational goals. Periodic assessment and revision are usually necessary and generally smart business.

Course Description

Strategic plans should align with an organization's overall mission and vision. They also require assessment and revision from time to time to ensure that they embody core values and meet projected goals. Building or revising a strategic plan requires the ability to manage debate and collaboration among peers, who often have conflicting agendas.

Learn how to gain the buy-in of important stakeholders and decision makers; explore how internal and external environments affect strategic plans; and develop the skills to evaluate and refine them based on changes to these environments. This course shows how to conduct a group retreat where a team can set organizational goals and construct a plan for achieving them.

Course Description

If you’re in charge of developing and leading strategic organizational change, there are certain tools and concepts you must be familiar with. In this course, the emphasis is on cultivating your ability to assess the need for change. By determining why your organization or team needs change, you’ll be able to better answer questions like: what should you change and how should the change be handled? You will explore the political and complex process of introducing change, which includes motivating others, dealing with resistance and the emotional elements of change, and finally, extending change over time and sustaining it. The course is designed to give you practice so you can initiate and carry out a change effort.

 

Managing employees isn’t enough anymore. For your company to succeed, you must build relationships through coaching. Get the skills needed to be an effective coach and learn what—and what not—to do to move your organization forward.

Course Description

Coaching is about building relationships—and it’s essential in order for your organization to move forward together to achieve better results. Being an effective coach requires skills that can be practiced and mastered, including listening, building credibility and trust, and showing empathy. In this course, Cornell University’s Dr. Samuel Bacharach, will help you distinguish between coaching and traditional supervision. You will identify the five functions of coaching and the rules for having coaching conversations. Finally, you will examine some of the classic coaching mistakes that people often make and identify how you can avoid repeating those mistakes yourself.

 

Being able to make a timely, well­-reasoned decision is a critical skill every leader must possess. Learn how to hone this skill through a proven methodology from Cornell University.

Course Description

The ability to make effective and timely decisions is an essential skill for successful executives. Mastery of this skill influences all aspects of day-to-day operations as well as strategic planning. In this course, developed by Professor Robert Bloomfield, Ph.D. of Cornell University’s Johnson Graduate School of Management, you will hone your decision-making skills by following a methodology based on tested actions and sound organizational approaches. You will leave this course better equipped to confidently tackle any decision large or small, and you’ll do so in a way that creates the optimal conditions for success.

Innovation is all the rage—but do you know what it really means for your organization? Find out what innovation is and how to apply the concept to your team for successful implementation of cutting-edge ideas.

Course Description

One of the challenges organizations face today is how to innovate. Innovation has become the modus operandi of organizational life. Every organization needs to innovate quickly to stay competitive. But what does “innovation” really mean?

In simple terms, innovation is the practical application of creative ideas to drive organizational results; innovation results in something useful that benefits the organization. In this course, Cornell University's Professor Samuel Bacharach, Ph.D., clears away common misconceptions about the mystery surrounding this popular buzzword and identifies how individuals can harness creative energy to drive innovative results. Students will identify strategies for encouraging divergent thinking and examine methods of fostering a culture of innovation.

This course introduces managers to the basics of measuring and reporting on the performance of your organization, whether it's a for-profit business, not-for profit, or governmental organization.

Course Description

Choosing the Right Performance Measures for Your Organization introduces managers to the basics of measuring and reporting on the performance of your organization, whether it's a for-profit business, not-for profit, or governmental organization. You will learn about the different types of reporting systems these organizations use, with a focus on performance reporting systems: the systems that lay out an organization's strategy and report on how well that strategy is being executed. You will also take a detailed look at one of the most important tools for performance reporting, the Balanced Scorecard. The ultimate goal for this course is for you to be able to implement the Balanced Scorecard in your own organization.

How can you be sure that capital improvement projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?

Course Description

Nearly every major regional healthcare facility in the United States is in the midst of or planning a capital improvement project. How can you be sure that such projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?

This course, the fourth in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation explores the use of Evidence-Based Design (EBD) to guide the planning, design and management of healthcare facilities and systems. After this course you will be a more intelligent and discerning consumers of research evidence and related information, and be more a productive participant in the planning and design process. You'll learn the key steps in the planning and design process with a focus on how the facility affects quality of care and the experience of patients and care-giving staff. Case studies illustrate design approaches that lend themselves to patient-centered care and that lead to greater operational efficiency and effectiveness. A course project provides students with the opportunity to apply what they're learning to the creation of an outline of a facility plan for their own organization.

The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. This course introduces the must-know concepts and related terminology of healthcare facility planning.

Course Description

The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. To achieve the best outcomes, it is important to involve a variety of stakeholders. An informed group can help to ensure a more efficient working process with architects and engineers, and can contribute to stronger, more broadly-based and more cost-effective decisions.

This course—the fifth in the six-course certificate program "Healthcare Facilities Design: Strategy & Innovation"—introduces the must-know concepts and related terminology of healthcare facility planning. The course touches on those aspects of capital improvement projects that a manager or stakeholder might encounter in a healthcare setting, including working from a budget to estimate potential sizing of facilities, estimating costs, and recognizing key features of architectural and engineering drawings. At the conclusion of the course, you will be a more intelligent consumer of information and a more effective participant in the healthcare facility planning and design process.