Case Studies

United Nations Department of Field Support

The United Nations Department of Field Support (UNDFS) manages personnel, finance, logistics, and other support for UN peace operations around the world. Among other things, the UNDFS provides human resources training and certification for 600 United Nations HR personnel. The … more

IBM India

Global Business Services–India (GBS-India) is IBM’s largest and most mature global delivery provider, spanning units that deal with infrastructure, applications, consulting, and business-process outsourcing. The group is IBM’s largest population outside of the United States, with approximately 70,000 employees and … more

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