Human-computer interfaces have become a part of everyday life, whether we consider technology that we use at home or at work. People rely on technology to help them achieve a goal or solve a problem, and this idea is central to the emerging and rapidly expanding field of human-centered design: Who is using the interface, and for what purpose? How can we help them do that better? Answering these questions should be at the heart of the design process, as technologies are ultimately for people to use, and designers need to make this as intuitive and smooth as possible.
Design doesn't happen in a lab; it happens in the world, and gathering information about the users of your product ensures better design. In this course, you will be introduced to human-computer interaction design, use practical methods for applying sound design principles, and execute the entire process. You'll discover the basics of how to identify a human need, how and why you need to keep that need at the center of the design process, uncover what can be measured to improve the design, and ensure that you conduct your research fairly and ethically.
WHAT YOU'LL LEARN
Identify the elements of human-computer interaction: the technology, the user, and the interface between the two
Identify good and bad design from a user interaction perspective
Measure usability and user experience using human-centered design (HCD) terminology
Articulate the stages involved in the iterative user-centered design (UCD) process
Follow ethical conduct when interacting with people in the user-centered design cycle
Senior Lecturer and Director of MPS, Cornell Computing and Information Science
Gilly Leshed is a Senior Lecturer in the Department of Information Science at Cornell University. Her research and teaching interests are in Human-Computer Interaction (HCI) and Computer-Supported Cooperative Work (CSCW). She also serves as the Director of the MPS program in Information Science.
Dr. Leshed received her Ph.D. at Cornell in Information Science in 2009. Her Bachelor’s and Master’s degrees are from the Technion – Israel Institute of Technology in Industrial Engineering and Information Management Engineering, respectively. She also worked several years in the industry as an HCI expert for commercial flight-deck avionics systems as well as command and control systems for military purposes.