Management Complete


Introducing eCornell On-demand Lessons

Our on-demand lessons libraries provide quick access to competency-based content that covers over 100 management and leadership topics. Lessons equip both new and seasoned managers with just-in-time skills to solve their everyday challenges. Each lesson includes short videos of Cornell faculty, practice activities, and downloadable tools — including a Blended Learning Guide that can be used to lead team conversations to contextualize and apply the learning to your business.

Organizing the Project and Its Components

Identify the Project Scope and Complexity
Create the Project Network
Identify Sources of Uncertainty

Becoming a Powerful Leader

Distinguishing Between Leading and Managing  
Overcoming Challenges                             
Motivating People
Evaluating Your Leadership

Building High-Performing Teams

Diagnosing Your Team
Cultivating Collaboration
Utilizing Conflict to Develop Your Team
Managing Virtual Teams
Shifting Leadership Roles

Total Rewards Compensation

The Total Rewards Framework
The Point Method
Total Rewards and Employee Preferences

Navigating Labor Relations

Managing Workplace Conflict

Driving Engagement

Define Engagement
Examine the Drivers of Engagement

Countering Bias in the Workplace

The Dimensions of Diversity
Countering Bias in the Workplace
Recognize Unconscious Bias

Fostering a Coaching Culture

The Employee Development Landscape
Identify and Prioritize Potential Coaching Opportunities
Form a Hypothesis to Inform Your Coaching
Develop a Coaching Plan

Creating and Sustaining Remote Work Programs

Assess and Plan
Implementing Policies and Support Systems
Measure and Sustain Your Program
Interpersonal Communication Skills
Exploring and Developing Confidence
Exhibiting and Developing Presence
Using Social and Emotional Intelligence
Displaying and Planning Mindful Communication

Managing Team Performance

Establishing Performance Standards
Individual and Team Performance
Managing for Performance
Addressing Performance Barriers
Managing Time and Priorities
Managing Time and Priorities
Aligning Time to Priorities
Auditing Priorities to Assess Fit
Audit Actions to Assess Time
Evaluation for Performance Improvement
Strategic Work Distribution

Effective Hiring and Interviewing

Define Your Target
Preparing for the Interview
Make and Communicate Your Decision

Addressing Workplace Behavior Issues

Assessing Behavioral Issues
Resolving Behavior Issues
Handling Terminations and Harassment
Managing Special Employee Requests

Essentials of Marketing Strategy

Market Orientation and Marketing Mentality
Market Strategy Overview

Applied Marketing Strategy and Decision-Making Tools

Market-Oriented Frameworks for Developing Strategy
Segmentation, Targeting, and Positioning
Strategic Pricing

Measuring and Improving Efficiency

The Budget as a Baseline for Efficiency

Strategic Decision Making

Assess Your Decision
Account for Biases
Gather and Weight Information
Follow-Through

Coaching Skills for Leaders

Explore Coaching
Develop Your Coaching Skills
Navigate Goals and Obstacles

Leading Collaborative Teams

Diagnosing Your Team
Managing Your Team
Growing Your Team
Letting Go of Your Team

Leading with Credibility

Establish a Credibility Baseline
Optimize Follow-through
Enact Espoused Values
Foster a Credibility Culture

Leading for Creativity and Innovation

Exploring Innovation
Managing Innovative Teams

Planning and Delivering Effective Presentations

Taking Command of Your Delivery

Negotiation Skills

Elements of Negotiation
Preparing for the Negotiation
Defining the Negotiation Interaction

Leading Organizational Change

Consider What It Means to Be a “Change Agent”
Leading Organizational Change
Develop Your Agenda for Change

Quality and Service Excellence

Defining Quality
Fostering Customer Focus
Supporting Employee Focus
Promoting Process Focus

Leading Across Cultures

Explore Culture’s Impact on the Way We Think
Refine Your Thoughts on Leadership Using Culture
Develop Skills to Lead Cross-Cultural Teams

Motivating People for High Performance

Resolving a Suspected Motivation Problem
Using the Drivers of Motivation

Navigating Power Relationships

Power Situations
Networks
Responsible Use of Power

The Psychology of Getting Things Done

Know Where You’re Going
Align Your Network
Make Starting Effortless
Managing Your Beliefs and Decisions