Management Complete


Introducing eCornell On-Demand Lessons

Our on-demand lessons libraries provide quick access to competency-based content that covers over 100 management and leadership topics. Lessons equip both new and seasoned managers with just-in-time skills to solve their everyday challenges. Each lesson includes short videos of Cornell faculty, practice activities, and downloadable tools — including a Blended Learning Guide that can be used to lead team conversations to contextualize and apply the learning to your business.

Addressing Workplace Behavior Issues

Assessing Behavioral Issues
Resolving Behavior Issues
Handling Terminations and Harassment
Managing Special Employee Requests

Applied Marketing Strategy and Decision-Making Tools

Market-Oriented Frameworks for Developing Strategy
Segmentation, Targeting, and Positioning
Strategic Pricing

Becoming a Powerful Leader

Distinguishing Between Leading and Managing
Overcoming Challenges
Motivating People
Evaluating Your Leadership

Building High-Performing Teams

Diagnosing Your Team
Cultivating Collaboration
Utilizing Conflict to Develop Your Team
Managing Virtual Teams
Shifting Leadership Roles

Coaching Skills for Leaders

Explore Coaching
Develop Your Coaching Skills
Navigate Goals and Obstacles

Counteracting Unconscious Bias

Examine Dimensions
Recognize Unconscious Bias
Identify Interventions that Can Help

Countering Bias in the Workplace

The Dimensions of Diversity
Countering Bias in the Workplace
Recognize Unconscious Bias

Creating and Sustaining Remote Work Programs

Assess and Plan
Implementing Policies and Support Systems
Measure and Sustain Your Program

Diversity and Inclusion at Work

Distinguish Between Diversity and Inclusion
Examine Methods of Fostering Inclusion in Work Groups
Assess the Sources of Inclusion

Driving Engagement

Define Engagement
Examine the Drivers of Engagement

Effective Hiring and Interviewing

Define Your Target
Preparing for the Interview
Make and Communicate Your Decision

Essentials of Marketing Strategy

Market Orientation and Marketing Mentality
Market Strategy Overview

Fostering a Coaching Culture

The Employee Development Landscape
Identify and Prioritize Potential Coaching Opportunities
Form a Hypothesis to Inform Your Coaching
Develop a Coaching Plan

Fostering an Inclusive Climate

Examine an Inclusive Climate
Examine the Dynamics of Inclusive Climates
Take Steps Toward Inclusion

Improving Engagement

Define Engagement
Examine the Drivers of Engagement
Assess Your Organization Or Work Group

Interpersonal Communication Skills

Exploring and Developing Confidence
Exhibiting and Developing Presence
Using Social and Emotional Intelligence
Displaying and Planning Mindful Communication

Leading Across Cultures

Explore Culture’s Impact on the Way We Think
Refine Your Thoughts on Leadership Using Culture
Develop Skills to Lead Cross-Cultural Teams

Leading Collaborative Teams

Diagnosing Your Team
Managing Your Team
Growing Your Team
Letting Go of Your Team

Leading for Creativity and Innovation

Exploring Innovation
Managing Innovative Teams

Leading Organizational Change

Consider What It Means to Be a “Change Agent”
Leading Organizational Change
Develop Your Agenda for Change

Leading with Credibility

Establish a Credibility Baseline
Optimize Follow-through
Enact Espoused Values
Foster a Credibility Culture

Managing Team Performance

Establishing Performance Standards
Individual and Team Performance
Managing for Performance
Addressing Performance Barriers

Managing Time and Priorities

Aligning Time to Priorities
Auditing Priorities to Assess Fit
Audit Actions to Assess Time
Evaluation for Performance Improvement
Strategic Work Distribution

Measuring and Improving Efficiency

The Budget as a Baseline for Efficiency

Motivating People for High Performance

Resolving a Suspected Motivation Problem
Using the Drivers of Motivation

Navigating Labor Relations

Managing Workplace Conflict

Navigating Power Relationships

Power Situations
Networks
Responsible Use of Power

Negotiation Skills

Elements of Negotiation
Preparing for the Negotiation
Defining the Negotiation Interaction

Organizing the Project and Its Components

Identify the Project Scope and Complexity
Create the Project Network
Identify Sources of Uncertainty

Planning and Delivering Effective Presentations

Taking Command of Your Delivery

The Psychology of Getting Things Done

Know Where You’re Going
Align Your Network
Make Starting Effortless
Managing Your Beliefs and Decisions

Quality and Service Excellence

Defining Quality
Fostering Customer Focus
Supporting Employee Focus
Promoting Process Focus

Solve Problems Using Evidence and Critical Thinking

Assess the Context of the Problem
Bridge the Gap
Determine Root Causes

Strategic Decision Making

Assess Your Decision
Account for Biases
Gather and Weigh Information
Follow-Through

Total Rewards Compensation

The Total Rewards Framework
The Point Method
Total Rewards and Employee Preferences