Management Essentials

Introducing eCornell On-Demand Lessons

Our on-demand lessons libraries provide quick access to competency-based content that covers over 100 management and leadership topics. Lessons equip both new and seasoned managers with just-in-time skills to solve their everyday challenges. Each lesson includes short videos of Cornell faculty, practice activities, and downloadable tools — including a Blended Learning Guide that can be used to lead team conversations to contextualize and apply the learning to your business.

Addressing Workplace Behavior Issues

Resolving Behavior Issues
Handling Terminations and Harassment

Becoming a Powerful Leader

Distinguishing Between Leading and Managing
Overcoming Challenges

Building High-Performing Teams

Diagnosing Your Team
Cultivating Collaboration
Utilizing Conflict to Develop Your Team

Countering Bias in the Workplace

The Dimensions of Diversity
Recognize Unconscious Bias

Creating and Sustaining Remote Work Programs

Assess and Plan
Implementing Policies and Support Systems
Measure and Sustain Your Program

Driving Engagement

Define Engagement

Effective Hiring and Interviewing

Define Your Target
Make and Communicate Your Decision

Essentials of Marketing Strategy

Market Orientation and Marketing Mentality
Market Strategy Overview

Fostering a Coaching Culture

The Employee Development Landscape
Identify and Prioritize Potential Coaching Opportunities
Form a Hypothesis to Inform Your Coaching
Develop a Coaching Plan

Interpersonal Communication Skills

Exploring and Developing Confidence
Exhibiting and Developing Presence
Using Social and Emotional Intelligence
Displaying and Planning Mindful Communication

Leading Across Cultures

Explore Culture’s Impact on the Way We Think
Refine Your Thoughts on Leadership Using Culture

Leading for Creativity and Innovation

Exploring Innovation
Managing Innovative Teams

Leading Organizational Change

Consider What It Means to Be a “Change Agent”
Develop Your Agenda for Change

Leading with Credibility

Establish a Credibility Baseline

Managing Team Performance

Establishing Performance Standards
Individual and Team Performance
Managing for Performance
Addressing Performance Barriers

Managing Time and Priorities

Aligning Time to Priorities
Auditing Priorities to Assess Fit
Audit Actions to Assess Time
Strategic Work Distribution

Motivating People for High Performance

Resolving a Suspected Motivation Problem
Using the Drivers of Motivation

Navigating Labor Relations

Managing Workplace Conflict

Negotiation Skills

Preparing for the Negotiation
Defining the Negotiation Interaction

Organizing the Project and Its Components

Identify the Project Scope and Complexity
Create the Project Network
Identify Sources of Uncertainty

Planning and Delivering Effective Presentations

Taking Command of Your Delivery

The Psychology of Getting Things Done

Make Starting Effortless
Managing Your Beliefs and Decisions

Quality and Service Excellence

Defining Quality
Fostering Customer Focus

Total Rewards Compensation

The Total Rewards Framework
The Point Method