These courses combine research with real-world insights from healthcare administrators and facilities experts. Courses are developed by faculty members from Cornell’s College of Human Ecology as well as its Sloan Program in Health Administration, a prestigious graduate program that has been educating the next generation of health-management leaders for more than 50 years. These courses are ideal for clinicians, healthcare administrators, or others embarking on a healthcare-management career, and provide essential skills for meeting system-design, cost, and patient-centered goals.
Basic Tools for Facility PlanningCOURSE ID: SLN562
The process of designing a healthcare facility has a special mission: to have a positive impact on its many users—including patients, families, visitors, nurses, physicians, and other clinical and non-clinical staff—while simultaneously fostering cost-effective operations. This course introduces the must-know concepts and related terminology of healthcare facility planning.
Introduction to Project LeadershipCOURSE ID: CEPL551
Become a project leader and learn how to apply leadership skills to minimize uncertainty and maximize the contributions of your team.
How to Build A Strategic Plan for your Healthcare OrganizationCOURSE ID: SLN513
Many medical groups develop strategic plans that are never implemented because the plans did not articulate how to measure progress, did not assign resources to do the work, and did not consider how to report on the goals.
This course asks you to apply organizational information you’ve gathered using analysis tools such as SWOT, BCG, and Porter's Five Forces to develop a strategic plan that includes specific details about who, what, when, where, and how to work on each of the agreed-upon strategic goals.
Ultimately, this course will equip you with the tools to be able to develop a comprehensive strategic plan that involves the right stakeholders and that aligns with your organization’s core mission and values.
Identifying and Aligning Products, Services, and Strategies Throughout a Healthcare OrganizationCOURSE ID: SLN512
Healthcare organizations and the physicians who run them often approach the task of management in much the same way as they approach a patient: they quickly identify symptoms or problems, make a diagnosis or analysis, and develop a treatment plan or solution. While this technique may work when making decisions about day-to-day operations, it’s inadequate for evaluating the overall health of an organization and for making long-term survival plans. Effective strategic planning requires healthcare managers to shift their perspective from being a service organization to being a business.
This course teaches you several models to help you lay the foundations of a strategic plan based on the existing strengths, weaknesses, opportunities, and threats facing your organization. Ultimately, you will learn how to collect the right data to help you evaluate whether to invest in, discontinue, or develop certain products and services to ensure any strategic plan you devize will be profitable and in alignment with your organization’s mission and vision.
Changing Organizational Culture in HealthcareCOURSE ID: SLN511
Healthcare delivery continues to be in a state of constant change and as a result, today’s healthcare leaders must transform the way their organizations respond to and lead change initiatives. In this course, professionals will “reset” their thinking around how best to understand, measure, implement, and lead successful change initiatives.
Leaders will assess their current culture, map out the ideal future state, create a business strategy consistent with the organization’s vision and values, and ultimately implement the strategies or business processes needed to affect and support the organizational culture they want.
Navigating the Healthcare Regulatory EnvironmentCOURSE ID: DYS517
Improving Quality and Performance of Healthcare ServicesCOURSE ID: DYS516
Guiding Your Organization’s Costs and BudgetsCOURSE ID: DYS515
Addressing Healthcare EconomicsCOURSE ID: DYS514
Planning Healthcare Investments and MarketingCOURSE ID: DYS513
Assessing Your Organization’s FinancesCOURSE ID: DYS512
Managing People in a Healthcare SettingCOURSE ID: DYS511
Planning and Designing a Healing EnvironmentCOURSE ID: SLN561
How can you be sure that capital improvement projects in your organization incorporate best practices and achieve their intended goals? The answer is to look at the evidence: what are the approaches that other healthcare facilities undertaking similar projects have used that have worked?
Leading Change in Healthcare OrganizationsCOURSE ID: SLN514
The American healthcare system is continuously in flux and requires adaptability from those working in the industry. As a leader, it’s also imperative that you make your organizations efficient and safe; improving quality is job number one. This unique balance of priorities requires healthcare leaders to ensure that everyone across the organization is in support of and working towards achieving new initiatives that will secure organization’s competitiveness into the future.
In this course, you will learn how to prepare your organization for change at the individual, departmental, and organizational level by focusing on communication and the development of a change management plan.
Practice Based ResearchCOURSE ID: SLN563
When a healthcare organization is potentially committing millions of dollars to a capital improvement project, it's critical to ensure that the design conforms to best practices and is likely to achieve the intended results. This course lays out a practical approach to conducting small-scale, relatively rapid empirical research studies targeting a specific project, in contrast to relying exclusively on the published EBD research literature.