Transformational Excellence: Change Leadership in Healthcare
COURSE ID: SLN551
This course,the first in the six-course certificate program, Healthcare Facilities Design: Strategy & Innovation, outlines important problems facing the healthcare industry, citing them as reasons for enacting transformational change. The course teaches healthcare leaders and managers how to gather data related to improvement strategies and then implement corrective actions designed to improve outcomes and service delivery. A real-world course project challenges students to explore how and why such a transformation occurs by inviting them to identify and implement one transformational change in their own healthcare organization.