Strategic Hospitality Management III: Implementing Strategy


Course Overview

The most common reasons why good strategies fail are poor execution and implementation. This course is designed to develop those skills in hospitality managers and leaders to ensure you know how to properly implement a strategy in order to achieve ongoing superior results.

This course focuses on the stage of the strategy process model devoted to putting the best strategy into action. It explores why strategies fail in their implementation and how strategic control systems can ensure that strategic objectives are being met. You will learn how to write an implementation action plan and build capabilities to manage stakeholder relationships and organizational resources to implement and manage a strategy to create competitive advantage.


This course is designed for leaders within hotels, including department heads, executive team members, and current and aspiring GMs and executive team members, and mid- to senior-level management at corporate offices.