Building High-Performing Teams

COURSE ID: HAME502

Course Overview

In this course, you will create a strategy to turn a work group into a high-functioning team by evaluating challenges and applying techniques to generate positive team outcomes. Based on the research and expertise of Professor Kate Walsh, PhD, of Cornell University’s School of Hotel Administration, you will learn how to enable a team to take ownership of its own success and shift leadership roles as the team assumes greater responsibility. 

Using tools provided in this course, you will explore best practices in leading teams, assess case studies, and examine functional conflict. With the completion of an action plan at the end of the course, you will be ready to apply what you learn to your own organization.

This course is intended for students enrolled in eCornell’s Leadership Essentials Certificate (current and aspiring professionals in management) and professionals with under three years of leadership experience, working in or aspiring toward leadership roles. Learners may come from every continent and industry and from a diverse range of organizations, including for profits large and small, NGOs, and governmental agencies.