Identifying and Managing Emotions

COURSE ID: LSM602

Course Overview

Emotions are what makes us human and they can never be fully erased from our interactions. However, as a leader, your emotions can’t be your primary driver when making business decisions and managing your team. 

In this course, you will improve your emotional intelligence by better identifying and managing your emotions. Professor Filipowicz will share with you two empirically supported emotion-management tools that you can use on a daily basis, ensuring that your emotional responses are more accurate, adapted and effective.

  • Mid- to upper-level managers, high potentials, and senior leaders from every continent and from a diverse range of organizations and industries, including large and small for-profit companies, NGOs, and governmental agencies
  • Leaders seeking to improve the performance of themselves and their teams
  • Any level of manager or individual contributor who needs to be more effective in interacting with colleagues, clients, direct reports, and superiors