Even experienced project leaders often find that regular meetings and status updates don't lead to meaningful communication. When the team doesn't fully understand project goals or how the work is going to get done, that lack of clarity will have a direct impact on whether the project is on time, within budget, and will lead to quality output. At the same time, team members may mislead you about their progress. Stakeholders may not always explain their expectations. Customers may be unclear about what they want and need. What's going wrong? And how can a project leader do better?
In this course, authored by Cornell Instructor Robert Newman, you will examine typical project-related communication problems and explore practical strategies for overcoming them. You’ll learn to host kick-offs and lead meetings that actually guide the team toward successful outcomes. You will practice communicating with a fresh, even sometimes unfamiliar, perspective in order to bring about productive and high-functioning working relationships.
The course Leverage Emotional Intelligence for Project Results is required to be completed prior to starting this course.
WHAT YOU'LL LEARN
Examine how to host kick-offs that set the stage for productive team performance
Explore the best ways to share information with stakeholders
Effectively communicate the project status and outlook, both to team members and stakeholders
Examine effective ways to listen and encourage helpful team communication
Senior Lecturer, School of Civil and Environmental Engineering, Cornell University
Experienced upper manager and change agent with an outstanding track record of delivering organization development, business growth, and management at providers of technology, capital equipment, consumables, and support services at world-leading engineering focused organizations. Successfully managed the integration of teams following four acquisitions, performed a very successful business turn around, and drove seven years of dramatic growth at a start-up.
Formerly CEO of MiTeGen, a small bio-tech manufacturing company. Prior to that served as COO of AeroFarms LLC, a start-up company providing capital equipment for controlled environment agriculture; Business Manager of Service and Customer Support at Mettler Toledo Hi-Speed, North America’s leading manufacturer of checkweighers and integrated product inspection solutions; and as Vice President of Customer Support and Implementation at Moldflow Corp., the global leader in CAE for polymer processing, hot runner controllers, and related injection molding and production monitoring equipment.
Undergraduate Degrees, Embry-Riddle Aeronautical University
Team leaders, managers, and individual contributors responsible for the success of projects of initiatives of any size that involve teams of people. Students need no formal project management training or background.
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