The Health Trust Factor

Joshua Newman, M.D., MSHS, is Senior Vice President of Healthcare and Life Sciences at Salesforce. In prior roles at Salesforce, Dr. Newman served as Chief Medical Officer and General Manager of Healthcare and Life Sciences, and was responsible for product management, product strategy, marketing, and sales enablement for the global Salesforce healthcare business. He led the teams that brought the Salesforce Health Cloud to life. Dr. Newman currently works as a strategic customer advisor promoting CRM technologies and adoption across healthcare, life sciences, and other industries connected to health. 

Prior to Salesforce, Dr. Newman was Assistant Professor of Medicine at UCLA and a practicing family physician. He received his M.D. from the University of Illinois at Chicago (UIC) and completed his residency in family medicine at the Advocate Illinois Masonic/UIC program. Dr. Newman also completed a Robert Wood Johnson Clinical Scholars Program postgraduate fellowship at UCLA and received an MSHS degree in Health Services Research.

Based in Toronto’s Four Seasons corporate offices, Scott Taber is part of the Operations Corporate team as Senior Vice President, Rooms. Mr. Taber serves as the global liaison for the Rooms functions in each of the regions (Front Office, Housekeeping, Security, and Engineering). He also heads up the Quality Assurance areas of the company, both with customer satisfaction programs and third-party audits of the hotels. Prior to Mr. Taber’s appointment in 2008 as Vice President, Rooms, he worked in a dozen Four Seasons Hotels in four countries in a variety of operational roles. He joined Four Seasons in 1985 after graduating from the Hospitality Program at Cornell University.

Rachel Dabrowa serves as Senior Director of Operations Solutions & Standards for Wyndham Hotels & Resorts (WH&R). During her more than 12 years at Wyndham, Ms. Dabrowa has held various roles in accounting, internal audit, and operations. In her current role, she leads strategies that drive brand standards and property improvement plan (PIP) engagement as well as the overall quality strategy for the organization. Ms. Dabrowa plays a vital role in maintaining the integrity of the Wyndham brands and engaging with franchise operations to support the franchisee life cycle from the pipeline through operations. Most recently, she led and executed Wyndham’s “Count on Us” health and safety initiative, a collaboration of multiple departments and franchisees to ensure hotel readiness in welcoming back team members and guests during this unprecedented time. Ms. Dabrowa holds a Master of Business Administration and undergraduate degree in finance.

Linda Canina is a professor of finance in the Finance, Accounting, and Real Estate group at the Cornell School of Hotel Administration (SHA). She teaches undergraduate and graduate courses in corporate finance. Her research interests include asset valuation, corporate finance, and strategic management. Professor Canina’s publications include: “The Relationship between New Venture Entry Mode and Firm Performance”; “Acquisition Premiums and Performance Improvements for Acquirers and Targets in the Lodging Industry”; “Business Cycle and Asset Valuation in the Gaming Industry”; “Strategic Price Positioning for Revenue Management: The Effects of Relative Price Position and Fluctuation on Performance”; and “Agglomeration Effects and Strategic Orientations: Evidence from the U.S. Lodging Industry,” published in the Academy of Management Journal. Canina’s other work has appeared in the Journal of Finance, Review of Financial Studies, Financial Management Journal, the Journal of Hospitality and Tourism Research, International Journal of Hospitality Management, Journal of Hospitality Finance, and the Cornell Hospitality Quarterly. She holds a Ph.D. from New York University.

Taimur Khan joined Salesforce in 2014 and currently serves as the Vice President and General Manager for the Global Transportation, Travel, and Hospitality Solutions team that helps organizations apply digital technologies to transform their customer experience. He brings more than 25 years of technology sales, CRM domain expertise, engineering, business consulting, and management experience to his role at Salesforce.  

Mr. Khan started his career at a Cambridge-based incubator and was part of the founding team in four startups that created new product categories in the industry: middleware, mobile, and event correlation technology. Previously he led the Federal Business Development team at Oracle Public Sector and worked on major transformation efforts in logistics, healthcare, and financial regulation with the U.S. government. Mr. Khan has an MS in engineering from Cornell University and a BS in Computer Science from Angelo State University.