Learn high-level tactics for exceeding system design, cost, and patient-centered goals in courses that combine research with real-world insights from healthcare administrators and facilities experts. Courses are developed by faculty members from Cornell University’s College of Human Ecology as well as its Sloan Program in Health Administration.
Healthcare Certificates
Learn high-level tactics for exceeding system design, cost, and patient-centered goals in courses that combine research with real-world insights from healthcare administrators and facilities experts. Courses are developed by faculty members from Cornell University’s College of Human Ecology as well as its Sloan Program in Health Administration.
Healthcare administrators, physicians and medical professionals tend to focus their efforts on managing and providing care for people, often leaving little time for the development of leadership skills and strategic thinking. This certificate prepares you for a high-level management role and elevates your potential for leadership at your organization.
SLNC02b | SLNC02a
- Describe key areas in need of improvement in the U.S. healthcare system and the specific types of changes needed
- Create a strategic vision for your organization
- Identify areas for improvement and potential growth
- Involve stakeholders in all areas of the strategic plan
- Monitor progress and refine the strategic plan based on results
- Diagnose the external factors that are driving change and the strategic orientation of your firm
- Develop a change vision
- Build an approach for identifying and influencing key stakeholders
- Devise an approach for overcoming resistance
- Examine the critical characteristics of effective coaching
- Implement best practices for proactive listening
- Examine your own organization through the lens of innovation
- Identify recommended best practices for fostering innovation
Being a successful healthcare leader in a business environment means you must be capable of solving business challenges and making executive decisions while also considering healthcare regulations and ever-changing needs in the market. Learn how to effectively navigate the terrain of change, find ways to overcome resistance, and guide people within the organization to keep moving forward.
SLNC03
- Recognize and compensate for psychological factors in yourself and in others that affect decision quality
- Establish responsibilities and accountabilities to ensure effective follow-through on decisions made
- Find ways to develop an effective agenda for change
- Identify strategies for dealing with inertia and resistance
- Distinguish between objectives, measures, and targets
- Evaluate initiatives for their applicability in reaching targets
- Distinguish outputs from outcomes, using the balanced scorecard and a causal map
- Create a strategic vision for your organization
- Identify areas for improvement and potential growth
- Develop a strategic plan that includes a set of strategic goals and an action plan for each goal
- Involve stakeholders in defining, refining, implementing, and evaluating the strategic plan
- Monitor progress and refine the strategic plan based on results
Healthcare isn’t limited to patient care. Today’s most successful healthcare professionals are also well versed in essential business and management concepts. Whether you’re running your own practice or managing others in a clinic, department or nursing floor, you must be able to effectively lead the people around you, understand the financial landscape, create budgets and navigate the regulatory environment.
This certificate program is aimed at giving doctors, nurses and other healthcare professionals the basic knowledge and skills needed to manage people and programs efficiently and within the bounds of government regulations.
This certificate program is aimed at giving doctors, nurses and other healthcare professionals the basic knowledge and skills needed to manage people and programs efficiently and within the bounds of government regulations.
DYSC02
- Manage cross-disciplinary teams effectively in order to hit organizational goals
- Analyze financial statements to assess the financial stability and progress of an organization
- Apply standard financial ratios to financial data to make strategic decisions
- Use a systematic analysis to assess the impact of proposed purchases or services
- Apply the principles of service marketing to healthcare organizations
- Add value to patient and payer relationships through the application of marketing principles
- Determine economic strategies suited to the dynamics of healthcare
- Apply best practices in cost accounting to improve profitability of a healthcare unit or organization
- Select a budgeting approach and develop budget estimates
- Consider quality expectations and standards relevant to healthcare facilities
- Implement inpatient and outpatient performance measures defined by reimbursement providers and regulators
- Prepare to implement guidelines and practices that meet healthcare and labor regulations
- Managing People in a Healthcare Setting
- Assessing Your Organization’s Finances
- Planning Healthcare Investments and Marketing
- Addressing Healthcare Economics
- Guiding Your Organization’s Costs and Budgets
- Improving Quality and Performance of Healthcare Services
- Navigating the Healthcare Regulatory Environment
Healthcare facility design is more than picking the right wall colors or materials. If done well, healthcare facility design and planning can transform your organization, improving safety, operations, and the bottom line. Above all, an optimal, patient-centered healthcare environment has the power to improve clinical outcomes.
SLNC01b | SLNC01a
- Compare transformational excellence strategies with traditional approaches to change
- Develop a strategic vision for your organization
- Collect and analyze data to inform your strategic planning process
- Maintain and identify areas for improvement and potential growth
- Develop your own goal-oriented strategic action plan
- Monitor progress and refine your strategic plan based on results
- Effectively participate in the planning and design of healthcare facilities
- Recommend ways to use available resources for renovation and design
- Conduct your own quick and inexpensive on-site research study
- Understand and interpret published research findings