Understanding the impact and importance of employment laws in the context of your daily work is critical to your success.

In this course, you will review best practices for understanding, identifying, preventing, and managing employee-related issues that have potential legal concerns. You will gain up-to-date information on employment laws and court cases on employment practices. You'll also engage with case scenarios to apply practical implications of those laws on policies and day-to-day operations.

This course meets on the following dates and times:

  • Tues, March 2, 2021: 9am - 12:30pm ET
  • Wed, March 3, 2021: 9am - 12:30pm ET
  • Thurs, March 4, 2021: 9am - 12:30pm ET

What does it take to conduct successful internal investigations?

In this course, you'll learn and practice the complete step-by-step internal investigation process. You'll actively engage with content related to conducting interviews, investigation techniques, determining credibility, managing bias, reaching conclusions, and implementing outcomes. Applying a case study, you'll review and use the internal investigations process, and interact with expert investigators to learn best practices and acquire new skills.

This course meets at the following dates and times:

  • Tues, March, 16, 2021: 9am - 12:30pm ET
  • Wed, March, 17, 2021: 9am - 12:30pm ET
  • Tues, March, 23, 2021: 9am - 12:30pm ET
  • Wed, March 24, 2021: 9am - 12:30pm ET

It is recommended to only take this course if you have completed CO111 HR and the Law or CO100 EEO Law, or have equivalent experience.

After studying the internal investigations process, apply your new skills using real-life examples.

In this course, you will practice techniques using a realistic employee complaint by conducting the intake interview, planning and conducting the investigation, making findings and conclusions, offering recommendations, and implementing the outcome. You'll develop these skills under the guidance of expert internal investigators.

This course meets at the following dates and times:

  • Tue, May 11, 2021: 9am - 12:30pm ET
  • Wed, May 12, 2021: 9am - 12:30pm ET
  • Thu, May 13, 2021: 9am - 12:30pm ET

CO335 Advanced Internal Investigations Process is required to be completed prior to starting this course.

Appropriate and accurate documentation is critical to successful internal investigations.

In this course, you will learn methods for capturing key information; maintaining documentation; and writing fair, neutral, and effective reports. You'll practice taking notes, developing documentation, avoiding advocacy language, addressing comparators/credibility, and writing sound conclusions. Considerations include ethical issues and attorney/client privilege. You'll leave the course with a report template that will uphold findings and withstand heightened scrutiny.

This course meets at the following dates and times:

  • Mon, April 19, 2021: 9am - 12:30pm ET
  • Wed, April 20, 2021: 9am - 12:30pm ET
  • Thu, April 21, 2021: 9am - 12:30pm ET

CO335 Advanced Internal Investigations Process is required to be completed prior to starting this course.

Conflict in the workplace is inevitable. Learning and applying key problem-solving skills can help you make conflict more manageable for everyone.

In this course, you'll learn techniques, tools, processes, and skills for facilitating conflict using a collaborative problem-solving approach for resolving one-on-one conflicts. Topics and tools focus on problem solving, listening and messaging skills, conflict styles, neutral issue statements, de-escalating emotions, developing options, and facilitating and gaining commitment.

This course meets at the following dates and times:

  • Tues, April 13, 2021: 9am - 12:30pm ET
  • Wed, April 14, 2021: 9am - 12:30pm ET
  • Thurs, April 15, 2021: 9am - 12:30pm ET

It is recommended to only take this course if you have completed CO251 Effective Employee Relations or have equivalent experience.

How It Works

Request Information Now
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.