Managing Conflict on Project Teams

COURSE ID: CEPL505

Course Overview

As a project leader you need to be able to distinguish between when conflict is healthy and when it’s damaging to relationships and productivity. In this course, authored by Cornell Instructor Robert Newman, you’ll learn to identify various causes and sources of conflict and learn to foster healthy disagreement within a project team. Team leaders, managers, and individual contributors responsible for the success of projects of initiatives of any size that involve teams of people. Students need no formal project management training or background.